Shipping policy

Thank you for shopping with Fold Fabrix. We are committed to delivering your orders safely and efficiently across Pakistan. Please review our Shipping Policy carefully before placing an order.

1. Shipping Coverage

Fold Fabrix currently delivers nationwide across Pakistan.

We aim to serve customers in all major cities and regions through trusted courier partners.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days
  • Orders placed on weekends or public holidays may be processed on the next working day
  • During sales, launches, or peak seasons, processing times may be slightly delayed

Customers will receive order confirmation and shipping updates via email, SMS, or WhatsApp where applicable.

3. Delivery Time

Estimated delivery timelines within Pakistan:

  • Major Cities: 2–5 business days
  • Remote Areas: 4–8 business days

Delivery times are estimates and may vary due to:

  • Courier operational delays
  • Weather conditions
  • Public holidays
  • Political or regional disruptions
  • High order volume periods

Fold Fabrix is not liable for delays caused by third-party courier services.

4. Shipping Charges

Shipping charges may vary depending on:

  • Customer location
  • Order weight/size
  • Ongoing promotions

Any applicable shipping charges will be displayed during checkout.

We may offer:

  • Free shipping on selected orders or promotions
  • Limited-time nationwide delivery campaigns

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across eligible locations in Pakistan.

Please note:

  • Customers must ensure availability at the time of delivery
  • Courier riders may contact customers before delivery
  • Repeated failed COD orders may result in order restrictions

Fold Fabrix reserves the right to refuse COD service for suspicious or unverifiable orders.

6. Order Tracking

Once your order is shipped, tracking details may be shared through:

  • Email
  • SMS
  • WhatsApp
  • Courier tracking link

Customers are responsible for monitoring shipment status after dispatch.

7. Incorrect Shipping Information

Customers are responsible for providing accurate:

  • Name
  • Phone number
  • Shipping address
  • City details

Fold Fabrix is not responsible for failed deliveries caused by incorrect or incomplete information provided by the customer.

Additional shipping charges may apply for re-delivery requests.

8. Failed Delivery Attempts

Courier companies may attempt delivery multiple times.

If:

  • The customer is unavailable
  • The phone number is unreachable
  • The address is incorrect

the parcel may be returned to us.

In such cases:

  • Re-shipping charges may apply
  • Future COD eligibility may be restricted

9. Parcel Inspection

Customers are advised to inspect parcels upon delivery.

If the package appears:

  • Opened
  • Damaged
  • Tampered with

please:

  • Record an opening video immediately
  • Report the issue within 24 hours

Claims without valid evidence may not be accepted.

10. International Shipping

Currently, Fold Fabrix only delivers within Pakistan unless otherwise announced officially.

Future international shipping availability may be updated on our website and social media platforms.

11. Delays Beyond Our Control

Fold Fabrix shall not be held responsible for delays caused by circumstances beyond our control, including but not limited to:

  • Natural disasters
  • Strikes
  • Political disruptions
  • Government restrictions
  • Courier network issues

12. Contact Us

For shipping-related inquiries, please contact:

Fold Fabrix
Pakistan
Customer Support Team