Terms of service

Welcome to Fold Fabrix. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

If you do not agree with any part of these terms, you should not use our services.

1. Overview

Fold Fabrix is a clothing and fashion brand operating in Pakistan. Throughout the website, the terms “we,” “us,” and “our” refer to Fold Fabrix.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including all policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, vendors, and content contributors.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental/guardian supervision
  • The information provided by you is accurate and complete
  • You will not use the website for any unlawful or unauthorized purpose

3. Products & Services

We strive to display product colors, designs, and details as accurately as possible. However:

  • Actual colors may vary slightly due to screen settings and lighting
  • Product availability may change without notice
  • We reserve the right to limit quantities or discontinue products at any time

Fold Fabrix reserves the right to refuse service or cancel orders at our discretion.

4. Pricing & Payments

All prices listed on the website are in Pakistani Rupees (PKR).

We may offer:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Debit/Credit Card payments
  • Easypaisa
  • JazzCash
  • Other approved payment methods

Prices and promotions may change without prior notice.

In case of pricing errors, Fold Fabrix reserves the right to cancel or refuse any order placed at an incorrect price.

5. Order Acceptance & Cancellation

After placing an order, you may receive an order confirmation message or email. This does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel suspicious or fraudulent orders
  • Cancel orders due to stock unavailability or technical issues

Customers may request cancellation before dispatch only.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on:

  • City/location
  • Courier services
  • Weather conditions
  • Public holidays
  • Operational delays

Fold Fabrix is not responsible for courier delays beyond our control.

Customers are responsible for providing accurate shipping details.

7. Returns & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to our return and exchange conditions.

8. User Conduct

You agree not to:

  • Use the website for illegal activities
  • Attempt to hack, disrupt, or damage the website
  • Upload harmful software or malicious code
  • Copy, reproduce, or exploit website content without permission
  • Use false information or impersonate another person

Violation of these terms may result in account restriction or legal action.

9. Intellectual Property

All website content including:

  • Logos
  • Brand name
  • Graphics
  • Product images
  • Text
  • Designs
  • Content

are the intellectual property of Fold Fabrix and may not be copied, reproduced, or used without written permission.

10. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We are committed to protecting customer information in accordance with applicable laws and standard e-commerce practices in Pakistan.

11. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment gateways
  • Courier partners
  • Social media platforms
  • Analytics tools

We are not responsible for the practices, policies, or content of third-party websites or services.

12. Limitation of Liability

Fold Fabrix shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or business
  • Delivery delays caused by third parties
  • Technical interruptions or website downtime
  • Misuse of products purchased from our website

Customers use the website and services at their own risk.

13. Indemnification

You agree to indemnify and hold harmless Fold Fabrix, its team, affiliates, and partners from any claims, liabilities, damages, or expenses arising from your violation of these Terms of Service.

14. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

15. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of Pakistan.

16. Contact Information

For questions regarding these Terms of Service, please contact:

Fold Fabrix
Pakistan
Customer Support Team